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We have put together some guidelines to help you choose what
website is best for you.
We have more information on the basics
of creating a website which is an overview on what goes
into getting a site up and running.
SO YOU'RE A BUSINESS OWNER or organization director trying
to design Web pages?
Small business? Nonprofit organization? Chamber of commerce?
Christian ministry organization?
Association? You have unique needs. I'll try to guide you
through the process.
When you're finished, you'll know a lot more about what goes
into webpage design.
Purpose: Why Do You Want to Do This?
You will save a lot of time and money by being honest with
yourself right here at the beginning.
Just why are you doing this? What do you hope to achieve?
What is your purpose?
"The World Wide Web is hot. Everybody is getting a Web
presence. I'd better do it, too, or be left behind."
This may represent your thinking, but you need more focus.
We want potential customers to learn about our company, and
gain a favorable impression of us.
We want to develop a qualified list of prospects for our goods
and services.
We want to sell products directly from our Web pages.
Begin with patience and the long-term view. Your business
results from the World Wide Web may be immediate and spectacular.
Then again, you may not make much of an impact right away.
Be ready to soar, but realize that some products and services
don't lend themselves to this medium.
Talk to us about how similar types of businesses are using
the World Wide Web.
Index Page and Site Organization
Some people call this a "home page." I like to
think of it as your "storefront" on the World Wide
Web marketplace. It provides an index to the set of pages
which describe your business or organization.
Your web-page system will have several main sections, such
as
About Your Organization. This section may include
a vision or mission statement, history of your business, a
philosophy of how you do business, etc. Sell the customer
on why he or she should do business with you rather than with
your competitor.
Product Lines. With photos and text describe the
benefits to your customers of your goods and services.
You can also show features, applications, or examples. Use
a major branch for each major product line.
You can also use your Web pages as a catalog, which you can
update easily, inexpensively, and often.
Technical Support. Some businesses find it useful
to provide technical information, specifications, frequently
asked questions, parts lists and diagrams, troubleshooting
decision trees, etc.
How to order. This will include a form which e-mail's your
customer's information to you.
Service Section. This is free information of interest
to your potential customers that'll keep them coming back
to your site for updates. It might be news of your industry,
of a related field, or something unique or interesting. Give
some thought to what service your Web pages will provide to
draw customers to your "storefront" again and again.
One of the first things we will do, is ask you what you want
to display on your site.
Take a few minutes to sketch out your thoughts. This will
help you be prepared to explain your concept.
Main Graphic to Highlight Your Site
Your "index" or "home" page needs a graphic
to look inviting. Think about it as the sign over your storefront
that beckons your customer inside.
No graphic. Just use headline text. This is the easiest
way to go, but dull.
Scanned-in graphic. You may already have a company
logo or an artist's drawing.
This can be scanned in and converted to a GIF image.
Scanned in photograph with type superimposed. We
can scan an image for you and superimpose text
on it, or make a custom logo for you.
The best combination is a single sparkling graphic combined
with text.
The overall look of your "home" page needs to be
graphically balanced, pleasing, informative.
Your "index" or "home" page functions
as your storefront. It needs to entice the customer in the
door to look at the rest of what you have to offer.
Photos and Graphics
You'll want to illustrate your products or services to help
tell your story.
Or you may want to put your whole catalog online.
Black and White. These may be a bit less expensive,
and are within the range of most hand scanners
using gray-scale. Black-and-white images can easily be tinted
slightly blue or brown to give an antique flavor.
Color Images. Color grabs people. Tell your story
through a few pictures. Obtain professional-qualityphotos
of your products locally. Then send your Web designer the
photos.
Clickable thumbnail images are one compromise for a visitor
to your web site. You show the picture in a thumbnail
size image. If the customer is interested he or she can click
on it to display the larger photo.
Keeping the size of these images down is very important so
that your customer doesn't have to wait all day to be able
to see them. He/She may just click to another site and be
gone.
Forms to Get Orders or Customer Response
You need to connect with your customer. These are options
which return information from your customer to you by e-mail.
Guestbooks. You can entice potential customers to
sign your guestbook. Their answers to key questions help you
qualify them as a prospect to pursue by telephone or direct
mail (or e-mail, for that matter).
Requests for Information. Have a place for name,
address, phone number, etc., as well as check boxes to request
information on certain products or services.
Order Forms. Ideally, you take the order right on-line.
Since people are still concerned with security of their credit
card information on the Internet, consider using a combination
of an order form and an 0800 number. Former customers could
order on the basis of credit information they have previously
given you.
Or you might have a page which contains an order form your
customer can print out, fill out manually, and mail in with
a check.
Shopping Cart Program. If you are selling a number
products directly over the Internet, you probably ought to
invest in "shopping cart" software, so people can
put multiple items in their "cart" from any number
of product pages. Upon "checkout," they have a total
of their items, as well as tax (if any) and shipping charges
included.
Secure Server. If you're serious about selling directly
on the Internet, invest in the extra cost of putting your
pages on a SSL-secure server, which encrypts the information
quite well. Perception is the real issue, not stealing of
information. The padlock icon is worth the extra money you'll
pay.
Your choices will also include how you get the information
sent to you by e-mail. This may require special programming--
that is the really tricky part.
Uploading and Testing Your Pages
Once your pages have been designed and programmed, they need
to be uploaded to your Internet Service Provider's computer.
You don't need to worry about this, as we do this as part
of any web development package.
There are 2 major Internet Browsers - Microsoft’s Internet
Explorer and Netscape’s Navigator.
There are others, but these are the most popular, with over
98% of the browser market.
The different browsers support different technologies; pages
which work beautifully on Internet Explorer may not work at
all on Netscape.
We have both of the major browsers, so we test a new site
to ensure everything works how it should.
In addition, we will also test a new site on different screen
resolutions to make sure that your customers will see the
site just as you intended them to see it, regardless of their
browser or screen size.
Maintaining Your Site
Once you get up and running, you need to keep your Web-site
current.
You'll need to think of how to handle:
Price changes
Product changes
Adding pages to describe other parts of your business
Updating links which have become obsolete
Updating images
Re-doing the "look" of your pages when your spouse
grows tired of it.
You have choices here, too.
Have your Web designer train you or a staff member how to
update files. You might want to write this ahead
of time into your agreement with your Web designer, especially
if you have some computer talent within your company. With
this option, you'll need to use the Web designer in the future
only for major changes.
Keep your Web designer on a retainer to maintain your pages
monthly or as needed. This saves you or your people from having
to become experts on HTML. Your Web designer becomes part
of your team without being on your payroll; hire him or her
as an outside contractor.
Ignoring long-term page maintenance should never be a realistic
option.
Registering and Advertising Your Site
If you build it will they come? Only if they can find you.
There are several ways of ensuring potential customers find
out about your web site.
Web search engines. There are half a dozen important
Web search engines for the Internet: Lycos, WebCrawler, AltaVista,
HotBot, Excite, and Infoseek. The most important directory
by far is Yahoo.
Register your "index" page with each of these. we
can do this for you.
Links from Related Pages. You may find some people
in a complementary business who will agree to reciprocal links
with your page. Or one-way links for a modest fee. You know
your industry better than your Web designer.
Send brief "press release" announcements to services
which announce "what's new" on the Internet.
You just might hit it lucky and have hundreds of people see
the announcement and flock to your site.
You can send these announcements, or have your Web designer
do it for you.
Print your website address or URL on all your display ads,
literature, stationery, and business cards.
This will attract customers to your site to learn more about
your business and your products.
So now what?
Now you know what it takes to get a website up and running.
But it need not be difficult for you.
Talk to us and let us show you how we can do all the above
at very affordable rates.
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